FAQ

Here are some FAQ about Wahana Virendra and Gili Islands that may help you!!!

How to get Gili Islands from Bali?

There are 3 ways to get Gili Islands.
1. Using Fast Boat for direct trip from port of Padang bai that is really nearest way to get there around 1hour and 30 minutes to Gili Trawangan, and 2Hours to Gili Air. and 2h 30 minutes to Bangsal Lombok. some others fast boat departure from Sanur and Serangan port. but the closest to get Gili island is from Padang Bai port.
2. Using slow ferry from Padang Bai to Lembar / Lombok around 4-6 hours depend on sea condition, and then take transportation from Lembar to Teluk Nara or Bangsal port around 2.5hours. after that catching the slow boat (30minutes) on schedule or fast boat anytime (15 minutes) to Gili Island.
3. Using flight From Bali Denpasar airport to Lombok Praya international airport around 30 minutes. and then transportation from airport to Teluk nara or Bangsal Port around 1hour 30 minutes by car after that catching the slow boat (30minutes) on schedule or fast boat anytime (15 minutes) to Gili Island.

Is this Wahana Virendra one of the fast boat service?

Yes! Wahana Virendra is fast boat service that connecting between Bali Padang Bai and Gili Trawangan, Gili Air and Lombok Bangsal.

How many times Wahana Virendra operate in a day?

Wahana Virendra operate twice in a day. Morning and afternoon. please look at front page Schedule

How much the Ticket of Wahana Virendra?

Here are the online prices that we sell on our official website
there is no differentiate between adult and child. only under 2 years old free of charge but no seat and should be on parent’s lap.

the price One way IDR 790.000 after discount only IDR 350.000/pax/way ticket only. pick up by private car optional with extra charge based on your hotel area, mentioned at booking online form. also each harbour will be applied for harbour tax IDR 10.000/Pax that excluded from the ticket price, should be paid cash by passenger directly at the harbour.

Why only possible just book ticket or with private car only? why no shuttle bus?

we available with the shuttle bus but with extra charge (we are not recommended). On the website we prefer selling TICKET ONLY or WITH PRIVATE CAR (Optional) price already mentioned on the booking online form. we prefer selling ticket only or with private car because to make our customers satisfy with our services. sometimes the shuttle not going smoothly, coming late and also for drop off will be dropped until central areas, it is not to the hotel directly that makes customers are not satisfied. to avoid those complains we always suggest for private car or choose ticket Only. if you book with shuttle and complain later will be not our responsibility. Complain for shuttle no accepted.

How to Book the ticket of Wahana Virendra?

The easiest way to book Wahana Virendra ticket just visit our website at www.wahanagiliocean.id. there will be online booking form. but if you have trouble doing online booking, we can help book manually via WhatsApp +6285237242423. our customer service ready assist you. but the payment should be done via PAYPALL or WISE

Is it possible to reschedule or cancel the ticket that we have booked?

Yes possible to reschedule as long as the seat availability and should be noticed at least 2 days before Schedule date. and for the cancelation policy should follow table below. for cancel to get refund please visit your invoice on email. there is on the bottom “My Reservation” click and follow the step by step. you will get the refund maximum 15 working days.

Cancellation prior to arrivalRefund
0 – 2 days before scheduled arrival0 %
3 Р360 days before scheduled arrival50 %
Cancelled by authority due to of bad weather85 %

Is it possible back to Bali from Gili in same day with connecting FLIGHT?

Our services from Port to Port. For passengers who have connecting FLIGHT, we suggest you to come back to Bali 1 day before flight. we do not take any responsibility for missing the flight due to of bad weather, delay and technical error that we can not predict.

Is Wahana Virendra boat always on time?

For always on time we do not guarantee. because this is sea transportation that we can not predict the weather, sometime delay several minutes happened due to of bad weather (big wave), High season too many passengers and a alot companies operating that makes longer for loading passenger in small harbour. but Wahana Virendra always try for on time. that why the schedule from Padang Bai earlier than others to avoid queue.

Is there luggage service? How many luggage is allowed to carry?

There is no luggage service in Wahana Virendra. Each passengers should bring from check in point to the harbour by their self. and the crew help to put on to the boat only. 1 passenger 1 luggage is allowed.

Is there insurance cover with Wahana Virendra?

Yes. insurance cover only if the accident happened on the boat during the trip. Accident outside of the boat is not any covered. the amount based on the case policy from the insurance company.

Is it safe traveling with Wahana Virendra for sea sickness or pregnant women?

For sea sickness is no problem but should be ready if get vomit and bring plastic bag. But travelling with Wahana Virendra is NOT SUITABLE for pregnant women and anyone who with a serious back or heart condition.

Is this customer service number +6285237242423 ready 24hours?

Yes our customer service WhatsApp ready to assist you 24hours. Ready helping you if any issues during traveling with Wahana Virendra. Our customer Service will response for people who book at our website www.wahanagiliocean.id only.

Are there any hotels, restaurants and Bar at Gili Islands?

Yes! start from homestay till 5 stars hotel available. you can check and book via online travel agent at Traveloka booking.com, agoda and other booking site. and also many restaurants that serve local food till western food in those islands. Bar you can find it the front of the beach usually open at the night.

What kinds of transportation that people can use there?

Transportation at Gili Islands only available for bicycle and horse only. that why there is no pollution and really enjoy due to of far away from noise at these islands. so if people want use bicycle should rent daily around 75k/day. but almost of them just walking on the street because really safe and not really far from a place to other place

Are there available for ATM or payment by card?

Yes! all Gili Islands available ATM for withdrawal the money. And also payment at some hotel and restaurant accept payment with card. also if you bring your own currency available for money changer.

Is there a Doctor service?

Yes! Now at Gili islands available for local Clinic and international clinic doctor for 24hours.

What usually people do in Gili Islands?

Well. at the day almost of them just do snorkelling or diving that really easy to find the organizer along the beach. some of them just relaxing at the beach for sun bathing. at the night they enjoy the food, drinking at restaurant. and at the midnight they enjoy at the night bar.

Scroll to Top